Hi, I am in Canada, Toronto. I was entering the listing information to list my property on your website, when I could not add my address, it did not accept it. Is it because it is in Canada and it doesn't recognize Canadian addresses? What am I doing wrong? Please advise,
Thanks for your note. We are sorry that you are having issues entering your address onto the site.
In order to proceed and submit your application, please enter an address nearby that is accepted and make a note of your actual address in the application. We will then correct this when your application is accepted.
Please let us know if we can assist further.
I’m sorry the site is problematic for you. In a small number of cases – if you live on a new road or if your address is hard to find on Google Maps – our address input section does not accept it. That’s not the case for you – I’ve looked – so it’s a bit odd.
We can troubleshoot at this end to fix that issue. More importantly, are you happy with the information you’ve provided to this point? I can hit ‘apply’ at this end on your behalf if so.
We are sorry the site is problematic for you. In a small number of cases – if you live on a new road or if your address is hard to find on Google Maps – our address input section does not accept it.
If you can enter an address nearby that does work and note in your correct address in your application, we will update it from this end when your application comes through.