Support Center

  • How do I pay the remaining amount on my invoice?

    Hello, I'me getting notifications that the rest of my payment is due but when I log into my account there...

    0 Community Answers Jun 22, 2019 02:40PM EDT
  • Cleaning.

    I love some of the apartments on your site but cleaning concerns me. I know it's the host's responsi...

    1 Agent Answer 30 Community Answers Jan 05, 2017 04:12PM EST
  • OhJoy - birthday party

    Hi, I fell in love with the photoshoot Joy Choi from OhJoy did at one of your rentals in California. Can you ...

    1 Community Answer Jul 31, 2016 04:16AM EDT
  • Home Cleaning?

    Are the hosts responsible for cleaning prior to a guest's stay? Are the sheets, bathrooms, etc. cleaned p...

    1 Agent Answer 41 Community Answers Jul 02, 2016 03:27PM EDT
  • Paris accommodation

    We have unfortunately had our accommodation through airbnb cancelled this week and are desperately trying to f...

    0 Community Answers Jun 12, 2015 02:25AM EDT
  • how to save a home to your favorites

    How do save a home to my favorites so that I can come back to it later?

    4 Agent Answers 3 Community Answers Feb 10, 2015 06:26PM EST
  • home reviews

    Why are there no reviews of properties guests have booked? I'd like to hear what other families thought ...

    1 Agent Answer 0 Community Answers Nov 04, 2014 12:53AM EST
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