Support Center

What happens if I have to cancel my booking?

Last Updated: May 09, 2014 05:05PM EDT

In most cases, guests can cancel up to six weeks before arrival for a full refund, less a cancellation fee of $/€/£150. For cancellations within 6 weeks prior to arrival, it is up to the discretion of the host to offer a refund or reschedule the stay for alternative dates. It is important to note that some of our hosts have their own custom cancellation policies which are clearly shown on their listings and guests will need to have read, understood and agreed to these before submitting a reservation request. We strongly urge guests to consider travel insurance to help in the case of extenuating circumstances.  
Kid & Coe reserves the right to change these policies. Contact us at +1.212.906.6065 or send an email to team@kidandcoe.com and we'll assist you and your host with your cancellation.

The following options may be of interest to you:

http://www.allianztravelinsurance.com
http://www.travelguard.com
http://www.moneysupermarket.com/travel-insurance/

 

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