Support Center

How do you ensure privacy and security of my property?

Last Updated: Mar 09, 2015 04:30PM EDT
We expect all guests to treat host properties responsibly and respectfully during their stay, but we also understand accidents happen. We want to build relationships of trust between our families, so we encourage guests to inform their hosts immediately if something is broken or gets damaged during their stay. Depending upon the extent of damage, the replacement value will be deducted from your security deposit. For more information, please refer to our Security Deposit Policy. 
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